Frequently Asked Questions

  • A cloud or hosted system refers to IT services, software, and data storage that are delivered and accessed over the internet from a third-party provider's remote data centers, rather than being run on physical hardware located at a client's premises.

  • UCaaS stands for Unified Communications as a Service. It is a cloud-based delivery model that integrates various communication and collaboration tools into a single, centralized platform managed by a third-party provider. This eliminates the need for businesses to host and maintain complex, separate on-premises systems for different functions.

    What is the difference between a Cloud base phone system an On premise phone system?

    Cloud-based systems offer flexibility, lower upfront costs, easy scalability, and remote work support, with the provider handling all the technical management.

    On-premise systems offer more control and customization over the entire system, but require significant initial investment, ongoing maintenance from internal staff, and less flexibility for a mobile workforce.


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