Privacy Policy

Last Updated: Nov 25, 2025

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”). We operate in the United States and comply with applicable U.S. privacy laws, including state-level consumer privacy protections where they apply.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

You may provide personal information when you:

  • Submit a contact form

  • Request a quote

  • Use our live chat powered by Intermedia

  • Email us or call us directly

The information you provide may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Details about your project or inquiry

  • Any information you choose to share in messages

B. Information Collected Automatically

When you visit our Site, we automatically collect certain information using cookies and similar technologies, including through Google Analytics. This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • General location (city/region)

  • Interactions with the Site

Google Analytics collects and processes data in accordance with its own privacy policy, which you can review here:
Google Analytics / Google Privacy Policy: https://policies.google.com/technologies/partner-sites

C. Information Collected via Intermedia Chat

If you use our live chat feature:

  • Chat transcripts

  • Your name or email (if provided)

  • Technical data such as browser information and timestamps

Intermedia processes chat data as a third-party service provider. You may review their privacy policy here:
Intermedia Privacy Policy: https://www.intermedia.com/intermedia-privacy-policy

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries

  • Provide quotes or customer support

  • Improve our website and user experience

  • Analyze website traffic and performance

  • Maintain security of the Site

  • Operate and manage chat communications

  • Comply with legal obligations

We do not sell personal information.

3. How We Share Your Information

We may share information with:

A. Service Providers

Third parties who help us operate our business, including:

These providers are permitted to use your information only to perform services on our behalf.

B. Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Protect our rights or property

  • Respond to lawful requests from authorities

C. Business Transfers

If we merge, sell, or reorganize part of our business, information may be transferred as part of that transaction.

We do not share information with marketers, data brokers, or unrelated third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies, analytics tools, and similar technologies to:

  • Enable basic site functionality

  • Understand how visitors use the Site

  • Improve marketing and performance

To learn more about how Squarespace uses cookies and visitor data, view their policy here:
Squarespace Privacy Policy: https://www.squarespace.com/privacy

To opt out of Google Analytics tracking, visit:
https://tools.google.com/dlpage/gaoptout/

You can manage cookie settings through your own browser.

5. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Requesting access to the personal information we hold about you

  • Requesting corrections or updates

  • Requesting deletion (where legally permitted)

  • Opting out of certain tracking technologies

To submit a privacy request, contact us at: support@3dvd.net. We will verify your request using reasonable methods.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites, including:

  • Intermedia

  • Google Analytics / Google

  • Squarespace

8. Children’s Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have unknowingly collected such information, we will delete it.

9. Data Retention

We retain personal information only as long as necessary for:

  • The purposes described in this Policy

  • Legal or contractual obligations

  • Internal record-keeping

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request, contact us at:

3D Voice & Data
Email: support@3dvd.net
Phone: 856-334-9200
Address: 5 Bramfield Ct, Medford, NJ 08055